Student services professional working with student at desk
Tips & Training

Asking ‘how’ instead of ‘what’ – and why getting that right for your clients is everything

Most teaching, training and client support focuses on the “what” of it all: What’s the content? What’s the curriculum? And what is this person missing? If we truly want to have an impact, we need to shift our focus to the “how”: How do we help people learn and grow?...
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