Online career counselling has become the new normal and may continue to be a key part of services going forward. Career professionals can add different perspectives and approaches to develop their online counselling skills with these resources.
Handbook of ICT practices for guidance and career development (CEDEFOP)
This handbook supports the transfer and adaptation of career development tools used in guidance, early school leaving prevention, employment services, youth centres and other organizations. It provides insights on how to use the potential of ICT to help people find training and jobs, increase their employability and develop their competencies.
Improving virtual career counselling and guidance in Canada (Social and Behavioral Sciences) [Journal article]
This paper introduces a project for improving career-related websites in Canada. The findings represent jobseekers’ experiences with career-related websites including the type of career information they want on a website and their preferred means of packaging and distributing the desired information. The implications of this research are discussed for developing career-related websites and for improving their quality.
Online Career Counselling Guide (Prometheus)
This Online Career Counselling Guide is an introduction to the concept of online counselling. The Guide focuses on the details of online counselling, the main requirements for career counsellors, best practices, advice and tips, working with different target groups, and the main challenges of delivering online guidance (such as establishing trust between the counsellor and the client remotely).
Online Counselling: The Handbook for Practitioners – Anne Stokes and Gill Jones [Book]
Counselling via the internet is a developing field for counsellors. This accessible guide focuses on technological and therapeutic aspects of online work, relevant across all counselling approaches.
Online Counselling Practice – Lisa Laba Sarkis [eBook]
This eBook provides information about online counselling for practitioners provide counselling in various settings including private practice.
Remote services: Career development practice in unprecedented times (CERIC) [Webinar]
Remote services are now essential to meet the career development and job search needs of clients. With presenter Tannis Goddard, explore evidence-based approaches for designing and delivering remote career development services that blend a variety of technologies. This webinar discusses possibilities and ethics for transitioning to remote operations. It also explores effective design of remote services and strategies to meaningfully engaging clients.
Therapy Online [Courses and webinars]
Therapy Online offers training in the form of courses and webinars to help people in the counselling field, including career counsellors, develop effective online counselling skills. Trainings include:
- Cyber-counselling Online Level I
- Cyber-counselling Online Level II
- Developing Your Online Counselling Practice
- Foundations of Cyber-counselling
- Telephone and Text-based Counselling
- Video-counselling
Trends in E-Counselling (CERIC) [Literature search]
Topics covered include:
- Counselling by email
- Online counselling with students
- Mental health counselling online
- Risks of online counselling
- Technology and career choices
Additional reading
- 5 Reasons Virtual Career Coaching Works (Randstad RiseSmart)
- 10 tips for building a well-developed online career course (CareerWise)
- Best practices for administering online assessments (CareerWise)
- Careers support at a distance: The new normal for university careers services (CareersChap)
- COVID-19 Ethical Considerations for Remote Counselling (North American Center for Threat Assessment and Trauma Response)
- Ethical considerations of internet usage (Careering magazine)
- Guidelines for Uses of Technology in Counselling (Canadian Counselling and Psychotherapy)
- How Estonia is delivering online career guidance during the coronavirus crisis (OECD)
- How technology can support career professionals in addressing social justice issues (CareerWise)
- Implementing Virtual Career Counseling and Advising at a Major University (The University of Texas)
- New technologies for career guidance and mobility (Eunec)
- Online Counselling – Just as Effective as In Person (Canada Career Counselling)
- School counselling in a virtual school setting (American School Counselor Association) [PowerPoint]
- The Use of Information and Communication Technologies (ICT) in the Practice of Quebec Career Guidance Counsellors? (Canadian Journal of Career Development)
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