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Endings are a form of loss: A grief-informed approach to career conversations

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Life is a series of changes and transitions. Some expected, welcomed and joyful. Others, wholly unexpected, unwelcomed and painful. To be grief-informed is to recognize that there are losses or endings inherent in any life transition, regardless of the type or form of transition.  

Career services are often positioned in the context of assisting individuals in beginnings. But what if there are no beginnings without endings? To truly be of service, we need to honour and acknowledge the endings as much as we might want to focus on and encourage the beginnings. To do otherwise is to risk disenfranchising our service participants from valuable insights and career possibilities that might emerge in working with those endings.  

Endings are a form of loss 

Consider, for example, someone who is a newcomer to Canada. Imagine the plethora of changes that an individual (and their family) experience as they transition to life in Canada. Often, these individuals arrive with great hopes and expectations for creating a life and career in Canada. Indeed, Canada can offer great possibilities, but migration comes with endings as well. These can exact a toll on well-being and affect job search. Possible losses include (but are not limited to): 

  • Loss of easeful connection with friends, family, language, food and culture 
  • Loss of a sense of identity, purpose and competence 
  • Loss of credentials, investment in years of education and value of years of experience 
  • Loss of work connections and networks 

Our career conversations with this individual are, in part, about creating these anew in the Canadian context. However, if we disregard the hurt that may be present in their transition, we may step into toxic positivity territory. So, how can we hold both pain and possibility in our career conversations?  


Want to learn more? Don’t miss Dr. Catherine Hajnal’s upcoming webinar series with CERIC on “Working with Grief, Shame and Regret: Uncovering Career Transition Potential,” starting April 29.


Grief-informed practice 

Trauma-informed and grief-informed approaches can be seen as complementary. Not all loss is traumatic, but all trauma has loss. Accordingly, if trauma is part of the service participant’s story, then so are loss and grief. For career services organizations, the approach is not about distinguishing between who has experienced trauma and who hasn’t, and who has experienced loss and who hasn’t; it is about embracing a set of guiding principles that incorporate knowledge about trauma and about loss, acknowledging our humanity first.  

Here are some guidelines for providing trauma- and grief-informed services: 
 4 principles of trauma-informed practice 

  1. Create policy, process and procedures that realize that trauma exists in both service participant and staff stories 
  2. Recognize the signs and symptoms of trauma 
  3. Respond in ways that integrate this knowledge into policy 
  4. Work to resistre-traumatizing service participants and staff 
 10 tenets of grief-informed practice 

  1. Loss is a normal, inevitable and universal human experience 
  2. Grief is an adaptive, nonpathological response to loss 
  3. Grief is not solely an individual experience; grief is interwoven in a sociocultural context, influenced by family, community and other social systems 
  4. Grief challenges our identity, relationships, beliefs and assumptions about the world and our role in it 
  5. Healthy adaptation to loss is fostered by supportive relationships 
  6. Healthy adaptation to loss is fostered by personal empowerment and agency 
  7. Healthy adaptation to loss is fostered by psychological, physical, and emotional safety 
  8. The duration, intensity and experience of grief are unique for every individual 
  9. The dynamic nature of grief cannot be captured by stage, phase, or other prescriptive models. There are no universally acceptable or “correct” ways to grieve 
  10. Loss is interwoven into our identity; therefore, the act of grieving is not a finite experience 

The invitation for us is to appreciate that grief is a natural response to loss. We can tap into the meaning and sense-making aspects of the process of grieving. Continuing with the example of supporting a newcomer jobseeker, we can offer empathy and walk with our service participant as their story evolves through conversation, such that we: 

  • Acknowledge the knowledge, skills and abilities that emerge in the process of coming to Canada 
  • Invite the service participant to reflect on how networking happens in their country of origin and how they might apply that in their new local context 
  • Encourage them to identify how a job might be done differently in their country of origin versus in Canada  
  • Acknowledge that some loss is rooted in systemic bias (e.g. not having Canadian experience or credentials), validating their frustration and sense of loss 

We do not need to fix the grief. Rather we offer validation, reorientation and growth by supporting a natural process of adaptation.  

Dr. Catherine Hajnal’s pathway to loss and grief is rooted in many years of chronic pain and a career that wasn’t working out as expected. Finding meaning, purpose and a new career in her own losses, she recognized that her research in Human Factors Engineering, socio-technical systems, job design, and organizational health and safety provided a solid foundation for companioning people through the pains and possibilities of their own life transitions. Dr. Hajnal now delivers workshops, papers and conferences on grief, loss and trauma in the context of career services.
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Dr. Catherine Hajnal’s pathway to loss and grief is rooted in many years of chronic pain and a career that wasn’t working out as expected. Finding meaning, purpose and a new career in her own losses, she recognized that her research in Human Factors Engineering, socio-technical systems, job design, and organizational health and safety provided a solid foundation for companioning people through the pains and possibilities of their own life transitions. Dr. Hajnal now delivers workshops, papers and conferences on grief, loss and trauma in the context of career services.
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