Research & Trends

Machine learning is remaking the hiring process. Already, algorithms attempt to predict how long job seekers are likely to stay in particular roles, recruitment chatbots converse with candidates via text message and video software measures the micro-expressions that cross people's faces during recorded interviews. Billed somewhat dubiously as "neuroscience" and "artificial intelligence," these tools rely on statistics, algorithms, machine learning and psychology. Some promise to discern not only a worker's skills but also interpret her character....